Effective April 10, 2026

Terms of Service

These Terms of Service ("Terms") govern your use of the Nextcut Media website at nextcut.media and the services offered through it. By using our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our website or services.

1. Acceptance of Terms

By accessing or using the nextcut.media website, submitting a quote request, or engaging Nextcut Media LLC ("Nextcut Media," "we," "us," or "our") for any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms apply to all visitors, prospective clients, clients, and any other users of the website.

2. Description of Services

Nextcut Media is a Birmingham, Alabama company that provides AI-powered voice receptionist services and custom website design for local businesses. Services are provided to business clients under a separate written Client Service Agreement that governs the specific terms, pricing, and obligations of the engagement. These Terms govern your use of the public website and any communications originating from it, including SMS notifications described in Section 5.

3. Use of the Website

You agree to use the nextcut.media website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use of the website. Specifically, you agree not to:

4. Quote Requests and Inquiries

The nextcut.media website includes a quote request form for prospective clients. Submitting a quote request does not create a contractual relationship between you and Nextcut Media, and does not obligate Nextcut Media to provide services. By submitting a quote request, you consent to be contacted by Nextcut Media at the email address and phone number you provide, for the purpose of discussing your inquiry. You are responsible for the accuracy of the information you submit.

5. SMS Program Terms

Nextcut Media operates an SMS notification program as part of its AI receptionist service. This section describes the terms of that program.

5.1 Program description

The Nextcut Media SMS program delivers two types of text message notifications:

5.2 Consent and opt-in

Participation in the SMS program is voluntary. Consent is obtained in one of two ways depending on recipient type:

By consenting to receive SMS messages through either method, you agree to these SMS Program Terms.

5.3 Message frequency

Message frequency varies based on appointment activity. Business clients typically receive one message per new booking, caller, or item requiring attention. End customers typically receive one confirmation message per appointment, with optional reminders before the scheduled time.

5.4 Opt-out (STOP)

You may opt out of the SMS program at any time by replying STOP to any message you receive from Nextcut Media. After you reply STOP, you will receive a one-time confirmation message and will not receive further SMS messages from the number that sent the original message. Business clients who opt out will no longer receive booking notifications, which may affect service delivery; business clients who wish to resume notifications may do so by contacting Nextcut Media directly.

5.5 Help (HELP)

For assistance with SMS messages, reply HELP to any message, or contact Nextcut Media at the email address or phone number listed in Section 12.

5.6 Message and data rates

Message and data rates may apply. Please check with your mobile carrier for details regarding your messaging plan. Nextcut Media is not responsible for any charges imposed by your mobile carrier as a result of receiving SMS messages from our program. Mobile carriers are not liable for delayed or undelivered messages.

5.7 Privacy

No mobile information collected through the Nextcut Media SMS program will be shared with third parties or affiliates for marketing or promotional purposes. Mobile phone numbers and SMS consent records are used solely to deliver the notifications described in this section. For full details on how we handle personal information, see our Privacy Policy.

5.8 Supported carriers

The SMS program is supported on major U.S. mobile carriers. Carriers are not liable for delayed or undelivered messages. Message delivery is dependent on the recipient's mobile device, carrier, and coverage area.

6. Intellectual Property

All content published on the nextcut.media website — including but not limited to text, graphics, logos, images, layout, and design — is the property of Nextcut Media LLC and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not copy, reproduce, republish, distribute, or create derivative works from any content on the website without the prior written permission of Nextcut Media. Nothing in these Terms grants you any license or right to use any Nextcut Media trademark, trade name, or logo without express written consent.

7. Disclaimers

The nextcut.media website and its content are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. To the fullest extent permitted by law, Nextcut Media disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nextcut Media does not warrant that the website will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or reliability of any information available through the website. Your use of the website is at your sole risk.

8. Limitation of Liability

To the maximum extent permitted by law, in no event shall Nextcut Media, its members, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost revenue, lost business opportunities, loss of data, or damage to reputation, arising out of or related to your use of the website, even if Nextcut Media has been advised of the possibility of such damages.

Nextcut Media's total cumulative liability to you for any and all claims arising out of or related to your use of the nextcut.media website shall not exceed one hundred U.S. dollars ($100.00). This limitation does not apply to liability that cannot be excluded or limited under applicable law, and does not modify the separate limitation of liability provisions set forth in any signed Client Service Agreement between Nextcut Media and a business client.

9. Indemnification

You agree to indemnify, defend, and hold harmless Nextcut Media LLC and its members, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorney's fees) arising out of or related to: (a) your use of the website; (b) your violation of these Terms; (c) your violation of any applicable law or the rights of any third party; or (d) any information you submit through the website.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Alabama, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or your use of the nextcut.media website shall be resolved exclusively in the state or federal courts located in Jefferson County, Alabama, and you consent to the personal jurisdiction of such courts. Nothing in this section modifies the dispute resolution procedures set forth in any signed Client Service Agreement between Nextcut Media and a business client, which shall control for disputes arising under that agreement.

11. Changes to These Terms

Nextcut Media may update these Terms from time to time to reflect changes in our services, our practices, or applicable law. When we make material changes, we will update the effective date at the top of this page. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

12. Contact Us

If you have questions about these Terms, the SMS program, or any other matter related to the nextcut.media website, contact us at:

Nextcut Media LLC
Birmingham, Alabama
Email: [email protected]
Phone: (205) 953-8432